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Chip Installation & Error Code Troubleshooting Guide
Release time:
2026-07-24
Chip installation steps and common error code fixes for VJ and DM printer lines, plus reseat and contact-clean tips that clear most faults on the line.
Chip Installation and Error Code Troubleshooting
Installing a compatible chip is quick, but correct seating and clean contacts decide whether the printer accepts it. This guide covers installation steps and the common error codes on VJ and DM lines, plus the fix for each. Most errors clear with a reseat and a contact clean.
Installation Steps
- Power off the printer before fitting the cartridge.
- Seat the cartridge until it clicks and the chip faces the reader.
- Wipe chip and reader contacts with a lint-free, alcohol-damped cloth.
- Power on and confirm the printer recognizes the supply.
Common Error Codes and Fixes
- Chip not detected: reseat cartridge, clean contacts, confirm model match.
- Ink low / fluid warning: verify level; compatible chips report volume independently.
- Supply rejected: check you use the equivalent chip for this series; inspect for damage.
- Read error after install: restart printer to clear transient fault.
Frequently Asked Questions
Why does the error return after I clear it?
Usually a worn contact or wrong chip. Replace with a fresh compatible chip validated for your VJ or DM model.
Do I need tools to install a chip?
No. Seating and a clean contact are enough; no firmware or screwdriver required.
Can error codes harm the printer?
No. They are safety warnings. Resolving the contact or chip restores normal operation.
Trademark Statement
VJ and DM are trademarks of their respective owners. All brand names and model references are used solely to identify compatibility. TTOPMARK consumable chips are independent compatible and equivalent replacements and are not affiliated with, sponsored by, or endorsed by the original manufacturers.
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